How can I make an online reservation?
After reviewing the detailed tour itinerary, you can make an online reservation by following these steps:
- Select Your Tour Details:
- Go to the tour itinerary page.
- On the right side of the page, find the online booking form.
- Select the number of travelers and your desired tour start date.
- Choose Extra Options (Add-Ons):
- Proceed to the next step to view available add-ons.
- Choose any extra options you wish to include in your tour package.
- Provide Your Information & Passenger Details:
- Continue to the checkout page.
- Fill in the required personal details (name, email, phone number, etc.).
- Enter the passenger information using valid passport details.
- Click “Place Order” to submit the form and complete your reservation request.
- Enter Your Visa or MasterCard Credit Card Information
- Please enter a valid Visa or MasterCard to complete your booking.
- The credit card used for payment must belong to one of the travelers who will be participating in the tour. This is required for verification and security purposes.
- Once the required 30% deposit is charged to your credit card, your tour reservation will be confirmed via email within 24 hours.
- The remaining 70% balance must be paid in cash to our representative on the day you arrive in Istanbul. You will receive a receipt upon payment. If you prefer to pay the remaining balance by credit card, a 5% bank processing fee will be added to cover transaction costs.
How can we make payment?
The deposit or full-payment requirement, currency, balance due date and any disclosed payment-processing charge vary by booking and are stated on the current booking page and in the written confirmation before payment. Flight and bus tickets are issued only under the confirmed booking terms and, once issued, are non-refundable. If you need to cancel or change your travel dates, notify One Nation Travel at least 5 days before the tour starts. For requests received at least 5 days before the tour starts, the cost of all non-refundable flight and bus tickets will be deducted from your paid balance. For requests received less than 5 days before the tour starts, and for no-shows, the full amount paid is non-refundable.
When will I receive confirmation after making a reservation?
Once your online reservation is received and the specified 30% deposit is charged to your credit card, your domestic flight tickets will be confirmed. You will receive an email confirmation, including all the details, within 2-3 days.
Can I customize the tour itinerary?
Yes, the tour can be customized to fit your preferences. Please contact us in advance if you have specific requests or changes you’d like to make to the itinerary. Some changes may be subject to an additional fee.
Can you swim in Pamukkale?
Yes, you can swim in the Pamukkale Antique Pools during your free time. This activity is optional and comes at an additional cost. The tour guide will provide you with the exact meeting point and time for rejoining the group afterward.
What is the cancellation policy?
If you need to cancel or change your travel dates, notify One Nation Travel at least 5 days before the tour starts. For requests received at least 5 days before the tour starts, the cost of all non-refundable flight and bus tickets will be deducted from your paid balance. For requests received less than 5 days before the tour starts, and for no-shows, the full amount paid is non-refundable.
Will I travel with the same group and guide throughout the tour?
Our multi-day Turkey packages are regular group/shared tour arrangements, not fully escorted tours with one tour leader and the same guests from arrival to departure. Sightseeing tours are shared and usually operate with about 15-20 guests, but group size and participants may change by city or day as travelers join or leave different scheduled tours. Licensed English-speaking guides lead scheduled sightseeing visits only. Guides do not travel with guests on domestic flights, intercity buses, airport transfers, hotel transfers, or free-time periods unless this is specifically stated in the itinerary. For flights, buses, and transfers, guests are met by our driver or local representative at airports, bus terminals, or hotels and assisted with the planned transfer. One Nation Travel coordinates the full itinerary, hotels, domestic tickets, transfers, local guides, and support throughout the trip.
