Terms & Conditions

Reservation and Payment

Provide each traveler’s full name exactly as shown on the passport and review the itinerary, price, currency, deposit, balance due date and included services before payment.

• The deposit or full-payment requirement shown on the booking page and written confirmation applies to that reservation.
• Some tours require full payment at booking. Where a deposit is offered, the written confirmation states how and when the remaining balance must be paid.
• Flight and bus tickets are purchased only after the required payment and availability checks. Once issued, these tickets are non-refundable.
• Any card-processing charge applies only when it is disclosed in the checkout or written quote before payment.

Cancellation or Date Change Policy

If you need to cancel or change your travel dates, you must notify One Nation Travel at least 5 days before the tour starts.

• For a cancellation or date-change request received at least 5 days before the tour starts, the cost of all non-refundable flight and bus tickets will be deducted from the paid balance.
• For a cancellation or date-change request received less than 5 days before the tour starts, the full amount paid is non-refundable.
• If a traveler does not appear for the booked service, the reservation is treated as a no-show and the full amount paid is non-refundable.

How Services Are Delivered

One Nation Travel is the booking, planning and coordination contact. Experienced local guides, drivers and selected destination providers deliver the services listed in the itinerary. Guide, driver, vehicle and provider assignments may vary by destination, day or segment. A single guide or vehicle for the entire journey is included only when the written confirmation expressly says so.

The applicable tour page and written confirmation identify the hotels, transport, flights, guided visits, meals, entrance fees and other services included in the booking. Any service not expressly listed is not included.

Operational Notes

• Shared transfers, shopping stops and group-combination arrangements apply only when stated in the itinerary or booking confirmation.
• Schedules, routes, guide assignments and supplier services may change when operationally necessary. We will communicate material changes affecting booked services.
• Travelers are responsible for passports, visas, insurance, personal belongings and meeting the stated joining time and place.

Payment Authorization

• Use a card belonging to a traveler on the reservation whenever possible.
• If a third party pays, One Nation Travel may request signed authorization and identification before confirming the charge.